Frequently Asked Questions

Comforting Angels offers a range of non-medical services such as companionship, help with daily living activities (bathing, grooming, dressing), light housekeeping, meal preparation, transportation, medication reminders, and errand services.

Comforting Angels itself does not provide medical services, but we can help direct you to appropriate resources or partners who offer skilled nursing, physical therapy, and other medical services.

Comforting Angels ensures client safety and well-being through rigorous background checks on caregivers, ongoing training, regular check-ins, and a thorough needs assessment to tailor services to individual requirements. Plus, we employ a robust supervision system to ensure compliance with care standards.

Our caregivers undergo comprehensive background checks and receive thorough training. They often have certifications like CPR and First Aid, and some may have more advanced qualifications depending on the needs of the clients they serve.

Yes, we can certainly customize a care plan to meet the specific needs of each client. We conduct detailed assessments and work closely with clients and their families to develop a personalized care plan.

Comforting Angels match clients with caregivers based on individual needs, preferences, and the caregivers' qualifications and experience. Compatibility is key, so we also take into account personality and communication style to ensure a good match.

The process typically starts with an initial contact, followed by an in-depth consultation where we assess the client's needs. After that, we create a customized care plan and match the client with a suitable caregiver. 

Coverage for our services depends on the client's insurance plan. Some long-term care insurance policies might cover non-medical services. It's best to check directly with the insurance provider for specifics.

Comforting Angels offers 24/7 support for emergencies. We have an on-call team to handle urgent situations, ensuring that help is always available, no matter the time of day or night.

Absolutely, family involvement is encouraged. We believe that family members are integral to a comprehensive care plan. They can participate in the planning process and stay updated on the care provided.